Module 12b: Crystal-Clear Expectations - The Mindful Entrepreneur

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Module 12b | Crystal-Clear Expectations: Clarify Job Expectations

Lesson Description

Hi and welcome to the 2nd module in the Breaking Free track.

You’ve now created your organisational structure, so you and your people are clear on which jobs need to get done and who’s responsible for those jobs. That’s the first level of clarity.

But you and your people also need clarity around what what’s expected in each job within that structure. To create that clarity, you’ll need to develop Job Descriptions. And that’s what this Module is all about.

In particular, we’ll explore:

1. Why clarifying job expectations is so important

2. The problems with most job descriptions

3. How to design Job Descriptions that create clear expectations for your people

To begin, please watch the video and compete the tasks below. And let me know if you have any questions at all.

Good Luck!

Joel.

Action Steps

Bring up the excel template of your org chart so you have it handy.
Go to the Job Descriptions Tab of your workbook, where you’ll find blank Job Description templates ready to fill in.
Select the first job from your org structure to work on. You can simply start from the top and work down (or choose another order if you prefer), and begin filling out the Job Objective and Performance Targets for that job. Note that we’ve provided a sample Job Descriptions, which you can customise to your business.
Customise the sample ‘business-wide targets’ to ensure they reflect your business values and the kind of culture you want to create.
When you get to the Job Tasks section, go back to the Core Task Areas tab to find the tasks specific to that job and copy them over to the relevant Job Description template.
Repeat that process for each job in your org chart.
Once you’re happy with each Job Description, create separate, individual Job Description documents, so you’re ready to hand them out to each staff member. (But don’t actually hand them out just yet; that will happen later)